Privacy Policy

Who we are

ONEFOUR Living (“we”, “us”). For any privacy question, contact hello@onefourliving.com.

What we collect

• Account information — name, email, and password (stored hashed).
• Order and delivery information — shipping address, contact details, order history.
• Payment information — handled entirely by our payment processors (Airwallex and PayPal). We never store your card number.
• Analytics data — usage collected via cookies (PostHog, Google Analytics), only after you accept.

Why we collect it

To fulfil your orders, provide customer support, and — only with your consent — send marketing emails you can unsubscribe from at any time.

Who we share it with

• Payment processors: Airwallex, PayPal.
• Logistics and infrastructure: our carriers, plus Vercel, Neon, Cloudinary, and Upstash.
• Analytics: PostHog, Google.

We never sell your personal data.

Cookies

We use essential cookies to run the site and, with your consent, analytics cookies to understand how it is used. You can accept or decline analytics via the cookie banner, and change your mind at any time by clearing the site's stored preference.

Your rights

You may request access to, correction of, or deletion of your personal data, and withdraw consent at any time. Customers in the European Union have additional rights under the GDPR. To exercise any of these, email hello@onefourliving.com.

Data retention

We keep order records for as long as required for tax and legal purposes, and account data until you ask us to delete it.

Security

We use industry-standard measures to protect your data, including encryption in transit and hashed passwords.

Changes to this policy

We may update this policy from time to time; the “last updated” date above reflects the latest version.